How many times have you been in a performance review, either as the reviewer or the one being reviewed, and felt unsatisfied in the end? READ HERE
My daughter Robin has been quite a teacher of leadership in my life...
“Dad, while I’m looking for a real job, do you think I could work for you?”
Robin moved to Denver to work for Enlightened Leadership Solutions...
My expectations were really pretty low... READ ARTICLE
All of a sudden it seems that everywhere we look we see someone touting “simple” or “simplicity” as a theme. Considering our new book is Leadership Made Simple that is gratifying and, perhaps, validating.
Perhaps people are getting tired of complexity, finally realizing that complex solutions seldom work. READ ARTICLE
One of Steve’s stories was inspiring and has an excellent leadership development message in it.
Steve walks with two canes, so he carries his coffee in a covered travel mug with a handle... Well, it just so happens that some Starbucks executives were in the store that day having a meeting…
How do you teach that? READ ARTICLE
I had a powerful experience today with someone using “our own” leadership tools to help me gain a new level of clarity about our business. ...the part related to leadership and management development? What distinguishes us from everyone else out there?” READ ARTICLE
If you’ve read either of our books, ”Enlightened Leadership” or “Leadership Made Simple,” you know that our Forward Focus™ model is also consistent with the basic concepts of “moving toward what you focus on” found also in ”The Secret.”
From the first time I saw the video, I felt there was something missing. This might be controversial, and it is my strongly held perspective. And it is important in our leadership roles…READ ARTICLE
A regional claim center of a major insurance company was in big trouble. It’s customer service rating was a miserable 58%, entirely unacceptable. A senior manager was brought in to lead a critical turnaround project. Eighteen months later, his simple approach to project leadership had taken their customer service rating all the way to 93%. READ ARTICLE
While teams can create dynamic results, poorly implemented teams can produce disastrous results.
The purpose of this article is to provide a checklist on how well your teams are doing. Here are some ideas for renewal. READ ARTICLE
Gary owns a courier service in Denver, Colorado. His situation was that he had a delivery contractor who had a bad attitude along with some behavioral issues. On top of that difficult situation, Gary needed to lower the contractor’s compensation as a percentage of revenue, as the current situation was not profitable for the company. READ ARTICLE
Gaining the buy-in of a committee or group could be one of the toughest challenges people face. Gaining the agreement or commitment of one person is difficult enough, but accomplishing this with a whole group is usually even more complex. READ ARTICLE