Archive for Conflict Resolution

We have a plan to help one million managers/owners and their organizations in 2011. We’re confident that to the extent we succeed, we’ll make a big difference to many organizations, their employees, and their families — even the economy! Maybe it will help you, too.

How are we doing this?

We’re giving away our powerful proprietary leadership tool, the Framework for (Enlightened) Leadership™ Worksheet and a 20-minute video on how to use it effectively.

Our goal is to give it away one million times and to invite people to duplicate it, watch the video, and use it all they want. You might be personally familiar with the power of the Framework for:

- turning around struggling projects or groups

-leading organizational change

-aligning dissenting groups toward common goals

-innovative problem-solving

-resolving challenging conflicts

-engaging employees for new levels of effectiveness

-inspiring performance reviews(organizational and individual)

-continuous empowered improvement

-breakthrough negotiation in tough situations

How can you help?

You can help by giving it away physically or by emailing it to key people throughout your organization, to friends who own or manage businesses/organizations, to your associations, to the leadership team of your place of worship, etc. It won’t cost you anything and it can make a big difference when someone gets the power of the tool.

The Framework Worksheet is attached as a pdf file on this blog post. Just click here to download it onto your computer. It will open in a new window.

To access the accompanying video, simply go the web address on the Worksheet, or click HERE.

We’ve got a long ways to go to reach one million giveaways, so we’d appreciate your sending the PDF file or the link ( to at least TEN PEOPLE who could use it. Or you could duplicate and pass out the hardcopy Framework Worksheet. Whatever is easier for you.

We’re grateful for your help, and we’re excited to giveaway one of the most powerful leadership tools we know!

Here’s to making a difference in 2011,

Ed Oakley and the Enlightened Leadership Solutions team.

Hi everyone,

I hope you’re thriving, or at least holding your own during these challenging economic times.

A week ago, we gathered 5 expert panelists to address management challenges sent in by our subscribers. The result was a webinar 90 minutes long of excellent ideas that likely address issues YOU are facing right now.

This journal post will give you access to the webinar recording Read More→

We are delighted to pull back the curtains of Making Managers into Leaders Institute for the first time for all our subscribers and Institute Members!

We would love to hear your comments after taking the tour.

Enjoy the tour! Come back and click on Making Managers into Leaders Institute for more information.

[kml_flashembed movie="" height="480" width="640" /]

Please comment below!

The Enlightened Leadership Team  & Making Managers into Leaders Institute

Over the weekend, as I was thinking of special people I wanted as guest speakers for our Making Managers into Leaders Institute, I began to think of our own current and former facilitators, coaches and consultants. I had never realized it before, but I was able to quickly write down six of their names who have gone on to become authors in their own right. And there might be more.

That is so cool! It must be a little like the feeling of being a grandparent (I can only speculate at this point. :-) ). But it is tremendously gratifying for me to realize that AT LEAST SIX OF OUR FACILITATORS HAVE NOW WRITTEN AND PUBLISHED THEIR OWN SUBSTANTIVE BOOKS! I can’t wait for them to start contributing value to our library of management/ leadership development content – helping you solve your management challenges!

One of those special talents is Stephen McGhee, who has recently written an excellent book, “Learning to Believe the Unbelievable: Living Life as a Miracle Leader.” We will ask Stephen do a video soon for Institute members about some of his profound insights about leadership and management, and also a longer webinar for additional depth.

Meanwhile, here is Stephen reporting what happened as a result of one of his team sessions several years ago:

Turn up your speakers and click here to hear the two minute audio.

This is one of 101 audio learning snippets already in the Making Managers into Leaders Institute. We’ll be sharing more about the Institute this week.

What are your questions or comments? We are eager to know what they are.

Ed Oakley and the Enlightened Leadership Team.


Leadership During Chaos

Posted by: | Comments (5)

I was waiting for my flight from Richmond, Virginia last month
after presenting “Leadership Made Simple” to 150 managers
of a large company headquartered there. That is when I
experienced impressive leadership in the midst of chaos.

It all began when United Airlines‘ “Simon” (an automated
message system) informed me via my cell phone that my flight
through Chicago was cancelled. After an hour wait on a priority
line, I knew there was a real problem Read More→

Gary owns a courier service in Denver, Colorado. We met in Starbucks, and when he discovered what I do, he asked for some advice. His situation was that he had a delivery contractor who had a bad attitude along with some behavioral issues. On top of that difficult situation, Gary needed to lower the contractor’s compensation as a percentage of revenue, as the current situation was not profitable for the company.

My coaching to him was basically to use the essence of the Framework for Leadership. I’ll bet you’re thinking, “what a surprise!” The idea was to first set the context Read More→

I was working with a leadership development team in Ft. Worth, TX last week with some of our self-awareness assessments, and it brought back memories of my Hewlett-Packard days. HP always did a lot of management and leadership training, for which I am grateful. But of all the classes I attended over twelve years, THE most valuable was the one related to Read More→


Dealing With Conflict

Posted by: | Comments (0)

In their July newsletter ELSolutions referenced a Cornell University study, as reported in FSB (Fortune Small Business) Magazine, suggesting that a key deterent to organizational performance is “Letting Conflicts Fester.”

The article goes on to say, “Bringing tensions out into the open and then resolving them is one of a team leader’s most important jobs.” (We agree.) “The more creative a leader can be the more likely that conflict can be discussed and resolved,” they went on to say. We see that last sentence as the challenge. What does “being creative” look like in a particular situation? Almost by definition, being creative doesn’t have any particular structure. That makes it potentially complex and difficult. Success is way to dependent upon “being creative,” which has a lot of variability among people.

Our new book, Leadership Made Simple, provides a simple approach to dealing with this difficult challenge of conflict resolution. Here is an example from the book of the process being used. It begins on page 137 in chapter 11 of the book: Read More→

Categories : Conflict Resolution
Comments (0)